Our websites tvk.fi and trhv.fi were published on 8 September 2020. Particular attention has been given to meeting accessibility requirements in the design of the websites’ structure and content.
Accessibility statement for the Workers’ Compensation Center and Employees' Group Life Assurance websites
This accessibility statement concerns our web services, www.tvk.fi and www.trhv.fi. This statement was created on 22 September 2020 and updated on November 2023. We have assessed the accessibility of our services both ourselves and used an external expert in the evaluation.
Accessibility status of the digital service
Our web services meet the accessibility requirements partially. Our services also include content that does not fully meet accessibility requirements.
Our web services do not yet fully conform to requirements
The electronic claims service for Employees’ Group Life Assurance and for occupational accidents and occupational diseases made to TVK do not meet the accessibility requirements. We will investigate the correction of deficiencies with the electronic service provider and more detailed information will be updated in this statement on further actions. However, customers also have access to accessible pdf forms that can be used to initiate a claim for compensation.
Some images in some of the case stories of claims are missing text alternatives or an indication that the image is for decorative purposes only.
Accordion menu elements: Accordion menu elements are missing active controls (a, button), causing screen readers to interpret and read them as text elements. Keyboard focus can be moved to accordion menus (tabindex attribute), but their function and status are not clear to the user. The arrow icon is read according to the icon’s name (“keyboard_arrow_down”).
HTML code quality: The service’s HTML code contains sections that do not comply with standards. There are non-compliances in at least the following areas: accepted element attributes, accepted attribute values and missing attributes.
Microsoft has announced that it will end support for the Internet Explorer (IE) browser in August 2021. To ensure a better user experience, we recommend downloading another browser to replace IE if possible.
Non-accessible content in our web services not covered by legislation
Not all content on our websites is subject to statutory accessibility requirements. Our sites contain office suite files (such as doc, pdf, exe) that have been published before 23 September 2018 and are not accessible.
In addition, our sites contain videos and animations that have been published before 23 September 2020 and are not accessible in all respects.
To request the content of these files in an accessible format, email us at TVKviestinta@tvk.fi.
If you notice that our site has accessibility issues, first contact us, the site administrator, about your feedback. We may take up to 14 days to respond. If you are not satisfied with our response or do not receive a response in two weeks, you can file a report to the Regional State Administrative Agency of Southern Finland. The website of the RSAA of Southern Finland explains in detail how to file the report and how the matter will be processed.