Our websites tvk.fi and trhv.fi were published on 8 September 2020. Particular attention has been given to meeting accessibility requirements in the design of the websites’ structure and content.
Accessibility statement for the Workers’ Compensation Center and Employees' Group Life Assurance websites
This accessibility statement concerns our web services, www.tvk.fi and www.trhv.fi. This statement was created on 22 September 2020 and updated on December 2021. We have used a third-party expert to assess the accessibility of our web services.
Accessibility status of the digital service
Our web services meet the accessibility requirements partially. Our services also include content that does not fully meet accessibility requirements.
Our web services do not yet fully conform to requirements
The website contains Tables for one-time compensation for functional limitation files that do not meet accessibility requirements. We are currently looking for ways to present their content in an accessible format.
The electronic claims service for Employees’ Group Life Assurance does not meet accessibility requirements. During spring 2022, the current electronic claims service will be replaced by a new, accessible electronic claims service.
Some images in the case stories of claims are missing text alternatives or an indication that the image is for decorative purposes only.
Graphs: The graphs used to present statistics are images with text alternatives that describe the purpose and type of graph. However, the data in the graphs is not available in a text format. While text alternatives cannot be used to describe all data in a graph, the corresponding information should be available elsewhere on the page in plain text.
Main menu: In the main menu, keyboard focus always progresses through all of the links in the submenu, and navigating to a specific top-level item is difficult. The menu’s structure and relationships between the links remain unclear to screen reader users as both the top-level items and sub-items are read as sequential links. When navigating backwards, focus progresses only through the top-level items, which is inconsistent with forward navigation.
Accordion menu elements: Accordion menu elements are missing active controls (a, button), causing screen readers to interpret and read them as text elements. Keyboard focus can be moved to accordion menus (tabindex attribute), but their function and status are not clear to the user. The arrow icon is read according to the icon’s name (“keyboard_arrow_down”).
Link to the front page: Instead of a logo, the sites use a text link in the top bar that indicates that name of the service. However, the purpose and destination of the link is not self-evident to screen reader users who cannot see the link in the correct context.
Increasing text size: Some visual elements are not scaled properly when only the text is resized to 200 percent of normal size: Texts may become separated or overlapped.
HTML code quality: The service’s HTML code contains sections that do not comply with standards. There are non-compliances in at least the following areas: accepted element attributes, accepted attribute values and missing attributes.
Microsoft has announced that it will end support for the Internet Explorer (IE) browser in August 2021. To ensure a better user experience, we recommend downloading another browser to replace IE if possible.
Non-accessible content in our web services not covered by legislation
Not all content on our websites is subject to statutory accessibility requirements. Our sites contain office suite files (such as doc, pdf, exe) that have been published before 23 September 2018 and are not accessible.
In addition, our sites contain videos and animations that have been published before 23 September 2020 and are not accessible in all respects.
To request the content of these files in an accessible format, email us at TVKviestinta@tvk.fi.
If you notice that our site has accessibility issues, first contact us, the site administrator, about your feedback. We may take up to 14 days to respond. If you are not satisfied with our response or do not receive a response in two weeks, you can file a report to the Regional State Administrative Agency of Southern Finland. The website of the RSAA of Southern Finland explains in detail how to file the report and how the matter will be processed.